Home

More Than Just an Electric Company

Formed in 1946, Navopache Electric Cooperative is an electric cooperative nonprofit membership corporation, serving over 35,300 members with over 43,350 meters across the White Mountains of eastern Arizona and western New Mexico.  Our service territory is over 10,000 square miles with 3,500 miles of line. 

MISSION STATEMENT

of

NAVOPACHE ELECTRIC COOPERATIVE

“Owned by Those We Serve”

Navopache Electric Cooperative is dedicated to enhancing our member’s quality of life by: Providing safe, reliable, cost effective electric service;
Creative application of customer service, technology and products; and
Strengthening the economy throughout our service area.

Starting on December 1st, 2021, NEC will have a new PAYMENT mailing address for check payments.  Please update your records to:

PO Box 5148
Harlan, IA 51593-0648

Check payments can still be accepted at any of our offices. Electronic payments may also be made through SmartHub, IVR (877-760-7428), or the NEC website.   If you have any questions please call our Member Care at 928-358-5118 or toll free at 1-800-543-6324.

!!SCAM ALERT!! We have been notified that members are being called and told that they have a past due balance and that we are sending out a crew to remove the meter if they do not pay immediately. The scammers are requiring members to pay with Zelle or the equivalent. Please note that we never remove meters for past due accounts.

Should you ever receive a suspicious call of this or any other nature you should hang up immediately and call our office directly at 928-368-5118 or toll free at 1-800-543-6324.

Late Fees & Reconnection Fees reinstated as of 08/01/2021:
In light of conditions returning to normal for the areas that NEC serves, as of August 1, 2021, NEC will reinstate late payment fees on past-due accounts, as well as the reconnection fees following disconnection for non-payment.  If you have any questions, or need to discuss payment arrangements, please reach out to our Member Care Team at 928-368-5118 or toll free 1-800-543-6324. 


About Navopache Electric Cooperative

NEC is an electric cooperative serving over 43,000 meters in communities throughout the White Mountains of Arizona and in to western New Mexico.

Get in Touch

membercare@navopache.org
(928) 368-5118
1878 W. White Mountain Blvd
Lakeside, AZ 85929

Make Payments by Phone:
877-760-7428

Headquarters Hours

Monday
7:00 am – 6:00 pm
Tuesday
7:00 am – 6:00 pm
Wednesday
7:00 am – 6:00 pm
Thursday
7:00 am – 6:00 pm
Friday
Closed
Saturday
Closed
Sunday
Closed