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More Than Just an Electric Company

Formed in 1946, Navopache Electric Cooperative is an electric cooperative nonprofit membership corporation, serving over 39,000 members with over 45,000 meters across the White Mountains of eastern Arizona and western New Mexico.  Our service territory is over 10,000 square miles with 3,500 miles of line. 

MISSION STATEMENT

of

NAVOPACHE ELECTRIC COOPERATIVE

“Owned by Those We Serve”

Navopache Electric Cooperative is dedicated to enhancing our member’s quality of life by: Providing safe, reliable, cost effective electric service;
Creative application of customer service, technology and products; and
Strengthening the economy throughout our service area.


Navopache Electric Cooperative has recently been granted a waiver from the Arizona Corporation Commission (ACC) to lower the current disconnection threshold to $75.  This change will go into effect December 12, 2023.  We have various short term assistance programs as well as our Prepaid Billing.  If you believe this change may affect you, please reach out to any of our Member Care Specialist at 928-368-5118 or by stopping by any one of our area offices so that we can find a solution that works for you!


EXCITING NEWS!  We will be rolling out the new and improved SmartHub tomorrow, October 13th.  This redesign makes it even easier for you to manage your account online and receive the alerts and information that you want and need.  Any time after tomorrow you can experience the new and improved SmartHub by making sure you are logged out of your last/latest session, clear your browsing data, and then log in to a new session.  If you have any questions or need assistance accessing the SmartHub redesign, please contact any Member Care Specialist during normal business hours at 928-368-5118.





About Navopache Electric Cooperative

NEC is an electric cooperative serving over 43,000 meters in communities throughout the White Mountains of Arizona and in to western New Mexico.

Get in Touch

membercare@navopache.org
(928) 368-5118
1878 W. White Mountain Blvd
Lakeside, AZ 85929

Make Payments by Phone:
877-760-7428

Payment Address:
PO Box 5148
Harlan, IA 51593-0648

Headquarters Hours

Monday
7:00 am – 6:00 pm
Tuesday
7:00 am – 6:00 pm
Wednesday
7:00 am – 6:00 pm
Thursday
7:00 am – 6:00 pm
Friday
Closed
Saturday
Closed
Sunday
Closed